Welcome to the Fox Valley
Newcomer Project Community Map!



The data used to create this map was gathered from January-May 2025. This map shows the organizations and services in the Fox Valley which support immigrants and refugees as they resettle in the area.

Each sector shows what is available and reflects the perspectives of Newcomers as well as organizations.

A "Newcomer" is a person or family who has moved to the Fox Valley or the United States in the past 5-10 years and is learning and adjusting to the main languages and cultures of our region.

To learn more about this project, please visit Hope & Help Together's project webpage .

Sectors

Basic_Needs Basic Needs Education Education Employment Employment Finance Finance Healthcare Healthcare Housing Housing Language_and_Literacy Language and Literacy Legal Legal Recreation Recreation Religion_and_Faith Religion and Faith Transportation Transportation

Newcomer Perspective
of the Healthcare Sector

We need less expensive healthcare options, and more transparency about the costs of services and payment details prior to receiving care.

Map of Organizations
in the Healthcare Sector

Map of organizations

Newcomer Journey
for the Healthcare Sector

Newcomers are all at different stages in this timeline depending on when they arrived in the US.

Newcomer Journey Curve

The Acculturation Curve adjusting to a new life

Euphoria - first couple weeks or month after resettlement

Culture shock - begins about 6 weeks after resettlement

Acculturation - usually takes 2-10 years depending on the age and life events of an individual

Stable stage - state of arrival

Euphoria

  • Mosaic Family Health
  • Winnebago County Health Department
  • Partnership Community Health Center
  • Samaritan

Culture Shock

  • LeadingAge Wisconsin
  • Valley Packaging Industries, Inc.
  • Partnership Community Health Center
  • Samaritan

Acculturation

  • Partnership Community Health Center
  • Samaritan

Stable State

  • Mosaic Family Health
  • Winnebago County Health Department
  • Partnership Community Health Center
  • Samaritan

Healthcare Sector Analysis

18% of organizations that responded provide healthcare services.

Newcomer Healthcare Background

Which kind of healthcare services do you and people who live with you rely on the most?

Make appointments with my/their doctor

Never
11
Sometimes
20
About half the time
6
Most of the time
7
Always
17

Emergency Care

Never
18
Sometimes
21
About half the time
3
Most of the time
4
Always
8

Urgent Care

Never
21
Sometimes
15
About half the time
2
Most of the time
2
Always
10

Yearly Care

Never
16
Sometimes
12
About half the time
5
Most of the time
7
Always
9

Which healthcare organization(s) do you and people who live with you use most often?

Partnership Health
14
ThedaCare
12
Ascension/St. Elizabeth
10
Mosaic
7
HOPE Clinic
4
Children’s Wisconsin
4
Bellin Health
2
Advocate Aurora
2

What do you do when a family member is ill?

Go to the hospital / Call 911
31
Seek medical support*
7
Care at home
11
We don't know where to go
3

* The following agencies were named specifically: ThedaCare, Mosaic, St. Elizabeth, and Partnership Health

What kind of health insurance do you and the people who live with you have?

No insurance
26
Health insurance through work
25
Badger care
12
Insurance I/they bought
8

Does anyone who lives with you (including you) receive services for a disability? & Does anyone who lives with you (including you) need services for a disability that you aren't receiving?

Yes, somewhat connected with support
13
Yes, but not connected with support
4
No
95

Healthcare Service Use

Newcomers who responded, were asked about the type of healthcare service they rely on most often. Doctor appointments were identified as “always” by the highest number of respondents, followed by urgent care, yearly care, and emergency care respectively.

Health Insurance

36% of Newcomer respondents identified as not having health insurance. Did you know that Partnership Health offers insurance enrollment support and navigation as one of their client services?

Stress and emotional wellbeing support

7% of Newcomer respondents identified a need for stress and emotional wellbeing support. 0% of reporting organizations selected this as a service offered.

Healthcare Services requested, offered, and planned

0%
10%
20%
30%
Stress and emotional wellbeing support
0%
7%
Percent of organizations offering the service
Percent of organizations planning to offer the service
Percent of newcomer respondants who requested the service